Account Deletion
DB Security VPN users can request account deletion and deletion of associated account data.
How to request account deletion
- Email us at dbsecurityvpn@gmail.com.
- Use the subject line: Account Deletion Request.
- Send the request from the email address connected to your DB Security VPN account.
Data deleted when your account is deleted
- Account profile information
- Login credentials
- VPN device records
- Account settings and preferences
Data that may be retained
Some billing, transaction, tax, legal, security, fraud-prevention, or compliance records may be retained when required by law or for legitimate business purposes.
Processing time
Account deletion requests are usually processed within 30 days after account ownership is verified.
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